Refund policy
Return & Refund Policy
At Ayurvedic PureLife, we are committed to providing high-quality products and ensuring customer satisfaction.
Due to the personal care nature of our charcoal soap products, we do not accept returns, exchanges, cancellations, or refunds once an order has been placed and shipped.
We request all customers to carefully review their order details before completing their purchase.
However, if you receive:
- A damaged product
- A defective product
- An incorrect product
Please contact us within 48 hours of delivery with clear photos and your order details. After verification, we will arrange a replacement or provide an appropriate resolution at our discretion.
We reserve the right to decline refund or replacement requests that do not meet the above conditions.
For any questions regarding your order, please contact our customer support team.